module 1
Characteristics of the VCS and VCOs, the environment in which they operate and how this affects their use of ICT
Competencies:
Competency 1: Awareness of the basic characteristics of the Voluntary and Community Sector (VCS) and the trends and issues that face it. (e.g. Government regulations, the focus on output, mission-based philosophy, types of VCOs, programme evaluation, etc.)
Competency 2: Awareness of the basic characteristics of Voluntary Community Organisations (VCO). (e.g. Mission-based not-for-profit philosophy, types of VCOs, business systems, marketing, VCO service delivery and advocacy programmes, decision-making and management structures, funding streams, etc.)
Competency 3: Awareness of the basic challenges VCOs sometimes face which can have an affect on or be affected by ICT. (e.g. Lack of ICT knowledge and leadership, staff turnover, working with a complex mix of stakeholders, change management effects, legislative, dependence on a single funding stream, etc)
Competency 4: Basic knowledge about the ways that VCO staff work together within and/or between departments and/or within teams.
