14 communication
Ability to gather, analyse, understand and communicate basic non-technical information about a specific VCO being served. (e.g. Strategic plan, staffing structure, programme plans, historical information, third party evaluations, etc).
Competency 14 Resources
- Tips on how to get the best from your verbal and non verbal communication with your clients/peers and colleagues.
- Listening techniques
- Consulting needs good communication.
Module 4 Resources
- Managing Technology to Meet Your Mission (see module 3 resources)
- Peter Block – Flawless Consulting – a key hardback resource on client-centred consulting. Essential reading for this module. (available from Amazon for around £20 new, see also other printings which can be obtained for £1.50 used)
- The Free Management Library has a large number of great well vetted resources which relate to this module.
See all posts on module 4, competency 14, communication.
